a. Quebec Pest will provide professional pest control services to address the specific pest infestations identified and agreed upon with the client.
b. The scope of services, including the type of pest treatment, areas to be treated, service schedule, and any applicable follow-up visits, will be outlined in the service agreement, estimate, or work order agreed upon by both parties.
a. The client agrees to pay the agreed-upon service charges for pest control services provided by Quebec Pest. Unless otherwise agreed in writing, payment is due upon completion of the initial service visit.
b. Payment terms, including deposits, invoicing schedules, applicable taxes, and accepted payment methods, will be specified in the service agreement, estimate, or work order.
c. A minimum cancellation or service call charge of $50.00 may apply if the client cancels or reschedules an appointment with less than 24 hours' notice or is unavailable when the technician arrives at the scheduled time.
d. If the premises are not adequately prepared for treatment in accordance with the instructions provided by Quebec Pest, an additional charge of $50.00 per hour may apply for delays or additional work, where applicable and agreed upon.
e. Any additional charges will be communicated to the client before the applicable additional work is performed.
a. Quebec Pest will use appropriate pest control methods and products based on the type of pest, the severity of the infestation, and the conditions of the premises.
b. Treatments will be carried out in accordance with applicable laws, regulations, product label instructions, and relevant safety requirements in Quebec, Canada.
c. The client must provide reasonable access to the affected areas and ensure that technicians can safely perform the agreed-upon services.
d. While Quebec Pest will make reasonable efforts to control the identified pests, complete elimination cannot be guaranteed in every situation due to factors such as the severity of the infestation, building conditions, sanitation, and pest activity in neighbouring properties.
a. Clients agree to provide accurate information about pest sightings, previous treatments, property conditions, and any other circumstances that may affect the treatment.
b. Clients must follow the preparation instructions provided by Quebec Pest before the scheduled service. These instructions may include removing clutter, securing food and personal belongings, cleaning designated areas, and relocating pets when necessary.
c. Clients are responsible for disclosing relevant property conditions, including structural issues, moisture problems, or recurring pest entry points that may affect treatment effectiveness.
d. If the premises are not properly prepared or access to treatment areas is restricted, Quebec Pest may postpone or modify the service. Additional charges may apply as outlined in these terms.
a. Quebec Pest will take reasonable precautions to protect clients, occupants, pets, and technicians during pest control treatments.
b. Clients must follow all safety instructions provided before, during, and after treatment, including any instructions regarding evacuation, ventilation, cleaning, and re-entry into treated areas.
c. Clients must inform Quebec Pest of any relevant sensitivities, household circumstances, or other conditions that may require special treatment precautions.
d. Pets, children, and other occupants must be kept away from treated areas for the period specified by the technician and the applicable product label instructions.
a. Quebec Pest warrants that its services will be performed professionally and in accordance with applicable industry standards and legal requirements.
b. If the client experiences continued or recurring pest activity following treatment, the client may contact Quebec Pest to request an inspection or follow-up service.
c. Any warranty period, follow-up treatment eligibility, exclusions, and additional charges will be specified in the applicable service agreement or work order.
d. Unless expressly stated in writing, no guarantee is made that a single treatment will completely eliminate an infestation or prevent future pest activity.
e. Any applicable service warranty does not cover recurring infestations caused by untreated entry points, neighbouring properties, unsanitary conditions, or other circumstances outside the agreed scope of service, subject to applicable law.
a. Quebec Pest will exercise reasonable care when providing its services. Nothing in these terms excludes or limits any liability that cannot legally be excluded or limited under applicable Quebec or Canadian law.
b. To the extent permitted by applicable law, Quebec Pest will not be responsible for losses arising from circumstances beyond its reasonable control or from the client's failure to follow treatment, preparation, or safety instructions.
c. Any limitation of liability will apply only to the extent permitted by applicable law and will not exclude liability for negligence, intentional or gross fault, or other liability that cannot legally be excluded.
d. Clients are responsible for providing accurate information and following the agreed service instructions to help ensure safe and effective treatment.
a. Either party may request termination of an ongoing service agreement by providing written notice in accordance with the applicable agreement.
b. Quebec Pest reserves the right to suspend or terminate services where the client materially breaches the service agreement, fails to provide safe access, or fails to meet agreed payment obligations, subject to applicable law.
c. The client remains responsible for payment for services already performed and any lawful, disclosed cancellation charges or other amounts properly due under the service agreement.
d. Any prepaid amounts for services not performed will be handled in accordance with the service agreement and applicable consumer protection laws.
a. These terms and conditions will be governed by the applicable laws of the Province of Quebec and the applicable laws of Canada.
b. The parties will make reasonable efforts to resolve disputes through good-faith discussion and amicable negotiation.
c. Nothing in these terms prevents either party from exercising any rights or remedies available under applicable law, including rights relating to consumer protection or access to the courts.
By booking or engaging Quebec Pest for pest control services, the client acknowledges that they have had the opportunity to review these terms and conditions and agrees to the terms applicable to the services requested, subject to applicable law.
For questions regarding these terms, service charges, preparation requirements, or treatment procedures, please contact Quebec Pest before your scheduled appointment.